EuroTrust A/S
Kokholm 3
6000 Kolding
Denmark
Incorporated in Denmark
T (+45) 7696 6000 F (+45) 7696 6001
EuroTrust A/S Privacy Statement
EuroTrust A/S is committed to providing you with excellent service for all of our products. Security of your personal information has our highest priority. Processing of your personal information shall of course take place in accordance with applicable law within the area of personal data. Because we respect your right to privacy, we have developed this Privacy Statement to inform you about our privacy practices for the EuroTrust website.
Questions regarding this Privacy Statement should be directed to info@eurotrust.dk. Please specify "Privacy Statement" in the subject line of your e-mail.
Overview
Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at EuroTrust are acutely aware of, and sensitive to, the privacy concerns of our subscribers and other visitors of our website. Whether you are a customer of our various products and services or a visitor of our website, we assure you that we do not collect personal information from you unless you provide it to us. If you are enrolling for a EuroTrust digital certificate ("Digital ID"), you may be asked to provide certain personal information. Please note, however, that we are asking for this information for the limited purposes of creating your Digital ID, providing the services that may be part of your Digital ID, and authenticating your identity in order to issue you a Digital ID. If you would like to read more about the practices related to the issuance of Digital IDs, please see the documents in our Repository (http://www.eurotrust.dk/repository).
Personal Information
We do not collect any personal information from a visitor of our website, unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply browsing our website, we do not gather any personal information about you.
There are two ways in which you may explicitly and intentionally provide us with, and consent to, our collection of certain personal information: E-mail Request for Information or Registrations for Guides or Seminars - We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, register or sign up for guides or seminars, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request personal information from you, such as your name and telephone number, to help us satisfy your request.
Enrollment - If you choose to enroll for one of our products or services, we will request certain information from you. Depending on the type of product or service you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, credit card number, bank account information, IP address, and/or civil registry number. Other products and services may require different or supplemental information from you in order to apply. For a detailed listing of the type of personal information requested for our various products, please refer to the enrollment page for the particular product or service. Statistical Information About Your Visit
When you visit our website, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather about a visit to our website. We may monitor statistics such as how many people visit our website, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our website.
Use of Cookies
A "cookie" is a piece of information that our website sends to your browser, which then stores this information on your system. If a cookie is used, our website will be able to "remember" information about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a website as seamlessly as possible. You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer. You can always set your browser to notify you when you receive any cookie, giving you the chance to decide whether to accept it in each situation in which one is sent.
How We Use and With Whom We Share the Information We Gather The information we gather from you is used by us as explained below. Please note that in connection with issue and maintenance of SSL Certificates and use of our payment services, it is necessary to transfer your information to VeriSign, Inc. in the USA, as the issuer of SSL Certificates and to effectuate a payment in case of using our payment services or products. EuroTrust has entered an agreement with VeriSign that VeriSign acts only upon instructions from EuroTrust, and that they safeguard personal data by satisfying the same security requirements that apply to EuroTrust. We do not transfer information to other third parties that are not involved in the issue of Certificates, use of payment services, products or other services.
Sending you Responses and Updates
We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and website, and for other purposes disclosed. Frequently we retain contact information about our customers so that we can send updates or other important information about our services and products to individuals. We do not send out uninvited e-mail advertisements, but should you wish information on our products and services, we will forward it by e-mail or postal mail.
Facilitating the Support, Renewal, and Purchase of our Products and Services
We may use the information you submit to contact you to discuss the support, renewal, and purchase of our products and services.
Validating your Identity (if you are applying for certain types of Digital IDs)
Certain types of Digital IDs require that we compare some of the information in your application to information contained in a third-party database or with some other third party source. We do this in order to authenticate your identity and other attributes, and also to prevent identity theft.
Forming the Contents of a Digital ID
The information that appears in our different types of Digital IDs is set forth in the relevant enrollment page and this Privacy Statement. Generally this information is limited to e-mail address and name, but certain classes of Digital IDs contain additional information. For example, SSL Certificates may contain the organization's Dun and Bradstreet number or Central Business Register number. Please note that all information that you provide us, forming the content of a Digital ID, except information prohibited by law, will be "published." Publication of Digital IDs in an accessible location (a repository) is an integral part of enabling the widespread use of Digital IDs. Your Digital ID will be published in our repository so that a third party may access, review, and rely upon your Digital ID.
Processing Payments (if you are using our payment services) If you use the Payment Services payment gateway for online transactions, we may disclose your personal information to appropriate financial institutions, processors, and third parties under contract with EuroTrust, in order to provide a subset of the payment services (for example, credit authorization and fraud screening). We may also permit the merchant through which you placed your order to review the personal information you provide. The merchant's use of your personal information should be governed by your agreement with the merchant. Surveys
From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of, and satisfaction with, this website, and improving our customer service and product offerings.
Our Security Procedures
We consider the protection of all personal identifiable information that we receive from our website visitors and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit when ordering one of our products or services using the Secure Sockets Layer (SSL) protocol.
How You Can Update or Correct Your Information
We cannot update or correct information contained in a Digital ID without destroying the integrity of the Digital ID because we digitally sign each subscriber's Digital ID as a part of the Digital ID issuance process. If we were to subsequently modify or remove any information listed in a Digital ID, our digital signature would not verify the Digital ID's new content. Furthermore, if a subscriber (sender) then digitally signed a message with his or her private key, a third party would not be able to properly verify the sender's signature (created using the sender's private key) because the sender's Digital ID would have been altered after the key pair's creation.
If you would like to update or correct any information in our records that is not contained in your Digital ID, please contact us via e-mail at info@eurotrust.dk (for Class 1, 2 and 3 Digital ID's), or at the address given at the end of this Privacy Statement.
Changes to this Privacy Statement
If a material change is made to this Privacy Statement and/or the way we use our customers' personal identifiable information then we will post prominent notice of the nature of such change on the first page of this Privacy Statement and also on our website. Our mailing address is: